Odeon Limitless - What You Need To Know

Odeon has just released its Limitless membership programme.


In exchange for a monthly payment of £17.99 (£19.99 for Central London cinemas) you can watch as many films as you like at participating Odeon cinemas.


Limitless will certainly save me money over the course of the year. With a full price adult cinema ticket costing between £10-12, I would only need to visit the cinema twice a month for this membership to make financial sense.


So,  I am excited to report that I am now a proud member of Odeon’s Limitless club


To save even more money, I decided to pay the 12 month minimum membership upfront - a cost of £205. This will save me just under £12 per year. I don’t know how you do maths, but to me that’s some free Ben & Jerry's right there!  


Limitless - All You Need To Know

Are you tempted to join Odeon Limitless?


Here is the information that you need to make your decision!

  • To join Limitless you must be a permanent UK resident and over the age of 16
  • You will need a passport-style photograph ready to upload when you apply. This photograph will then form part of your Limitless membership card. 
  • When you join, you are committing to a minimum 12 month membership period.
  • Limitless entitles you to book a standard ticket for a standard format public 2D film screening with a standard seat type in a standard auditorium - you may need to pay to upgrade if you want a Premier seat or for a 3D screening.
  • If you choose the Limitless without Central London package, you will not be able to book tickets at the Odeon cinemas in Leicester Square, Leicester Square Studios, Panton Street, Covent Garden, Tottenham Court Road, Marble Arch, Whiteleys and Camden.
  • You can book tickets using Limitless in an Odeon cinema or online. You cannot book tickets with your Limitless membership via Odeon’s apps, the mobile version of its website, or via Odeon ticket machines. 
  • You can book tickets for as many screenings as you want on the day you are booking. Members can also book up to two tickets for screenings on subsequent days. However, your bookings cannot overlap.
Screen Unseen Events Are Also Included In The Limitless Membership. Click Here For More About These Screenings
Screen Unseen Events Are Also Included In The Limitless Membership. Click Here For More About These Screenings
  • You will not be able to use other offers, promotions or cards when using your Limitless membership to book tickets. For example, when using your Limitless membership to book tickets, you cannot use your Odeon Premiere Club membership to earn or spend points in the same transaction.
  • You cannot use your card to book tickets for anyone else. 
  • The BFI IMAX and The Lounge at Whiteleys are not included in your membership (visit Odeon’s website for a list of all of the cinemas included in your Limitless membership). In addition, Odeon Event Cinema screenings (music, theatre, sport etc.) and special or private screenings (such as film festivals and premieres) are not included in the Limitless Membership. 
  • You can pay for your membership via credit or debit card. You can also set up a direct debit - but do make sure that you can maintain that direct debit. If you fail to make a payment, Odeon will charge you a £9.99 administration fee. 
  • You can use your Limitless membership as soon as you have joined online. Odeon will provide you with a printable temporary membership card and number to use while you wait for the permanent card to arrive in the post. You will need to bring this card with you when you visit the cinema.


  • If you join Limitless and then find that it is not working for you, you can cancel your membership at any time. If you cancel within 14 days you will be given a refund minus the days you have been a member. If you cancel after the 12 month minimum period, and you are paying monthly, you will need to contact Odeon’s Limitless customer service number (see below) at least 30 days before you want your membership to end. If you paid the full amount at the start, you will not need to do anything as your membership will automatically end after the year.
  • It is not as easy to cancel within the minimum membership period. Odeon suggests contacting its customer service department to discuss your cancellation.
  • If you need any further information about Odeon Limitless, you could always give its customer service team a call on 0333 004 4411 or emailing via the contact page at Odeon.co.uk. 

Are You Tempted To Join Odeon Limitless?

What do you think of Odeon’s new Limitless membership?


Will you be joining?


Do let me know via the comments section below! 


Write a comment

Comments: 144
  • #1

    Caz (Tuesday, 01 March 2016 13:02)

    So pleased another cinema chain is doing a monthly pass now. Can't believe it's taken them so long to follow Cineworld with it. I have had my card for about 10 years now and it really does help you save so much money. Happy viewing although it does mean you will watch some awful films ;-) haha.

  • #2

    Deborah Lord (Monday, 30 May 2016 19:09)

    Don't waste your money on this membership. It's a shambles. Have tried to hook two seats next to each other as we both have limitless you have to log in seperately then you find your seat has gone. No facility to hook more that one ticket at a time. Was told its teething problems & refused to cancel my membership. Very unhelpful customer service. Hate it

  • #3

    Jane (Monday, 30 May 2016 21:14)

    Hi Deborah, I am sorry that you have had such a frustrating time... I have always had a good customer experience with Odeon, but I totally agree this is something that they need to address.

  • #4

    ann (Friday, 17 June 2016 17:31)

    we should be allowed to sit in premier seats and also we are not allowed points thats not fare with doubt the limitless card I personally would not spend that amount of money going to the cinema per year.. during the day time the cinema is always empty in blanch town and paying extra for some cinemas ISENSE ...is just not fare I feel thank you for allowing this feed back

  • #5

    Jane (Saturday, 18 June 2016 14:08)

    Hi Ann,
    I agree that this membership is not appropriate for anyone who doesn't visit the cinema regularly.

    However, if you do usually go more than twice a month (or if you would like to) it does make financial sense. It is certainly saving me a lot of money :)

    There have been a few niggles with Limitless and I wonder if Odeon will address any of these in the near future.

    Thanks for stopping by and leaving your thoughts!

  • #6

    Rob (Wednesday, 06 July 2016 19:39)

    How much are the extras, like 3D, IMAX and glasses?

  • #7

    Jane (Wednesday, 06 July 2016 20:44)

    Hi Rob, you may want to check at your local Odeon but, at mine, glasses cost an extra £1 and 3D is an extra £2.

    IMAX cost around £5 extra (apart from BFI Imax screenings which not included).

    Hope that this helps!

  • #8

    Carl (Sunday, 16 October 2016 13:17)

    Can you bring a guest with you or do you have to pay for there ticket

  • #9

    Jane (Sunday, 16 October 2016 20:24)

    Hi Carl, your Limitless card only applies to your own personal bookings. Any other seats will need to be paid as normal at the listed ticket price.
    I hope that helps!

  • #10

    Emma (Saturday, 29 October 2016 11:28)

    When will there be a similar offer open to under 16's? This is of no use to a family with a young teen and a child under 10.

  • #11

    Jane (Wednesday, 02 November 2016 20:38)

    Hi Emma, I have spoken with Odeon and they say that their Limitless scheme is very much in its infancy at the moment. However, they told me to watch out for some exciting new developments and I wouldn't be surprised if they introduced cards for kids or family Limitless memberships at some point in the near future. Fingers crossed!

  • #12

    Anne (Thursday, 17 November 2016 13:30)

    Last Friday (early afternoon) my Limitless visit was 'free' this Friday (same time) it will cost me the additional £1.75. When did Friday mornings/early afternoons become peak hours and why don't they advise users of these changes. I'm feeling more and more that my options are being limited when it comes to what's included in the price, which for me defeats the whole purpose of Limitless. I've only been a member for a month and really love the idea but I doubt I'll renew next year if the restrictions continue.

  • #13

    Jane (Thursday, 17 November 2016 13:46)

    Hi Anne,
    I am sorry to hear that you have had to pay an additional charge for your cinema ticket... did they tell you why this was? I have only ever had to pay extra for 3D screenings or Premier seats. Do let me know as that doesn't sound right to me and may be something I need to investigate.

  • #14

    Anne (Thursday, 17 November 2016 20:48)

    Hi Jane, it was a booking via the online app not the cinema itself. Typically having just tried it again this time it deducted the whole £9.75, rather than the £8.00 (for non peak time screenings). Possibly my mistake so my gripe is rescinded because any additional charges I have paid are those I knew about when I signed up. Occasionally I do find the app glitches and tells me a film isn't eligible for limitless (when I know it is and I've only got one pre booking). Thank you for your reply though.

  • #15

    Jane (Thursday, 17 November 2016 21:46)

    You are welcome Anne! I hope that you don't encounter any more glitches!

  • #16

    Julie (Sunday, 27 November 2016 17:02)

    Can you go to performances at any time of the day and if you prefer Premier seats what is the extra cost? Finally there are three of us, can we book all three online at the same time or do we have to book individually?


  • #17

    Jane (Sunday, 27 November 2016 19:50)

    Hi Julie,
    Yes, you can use your Limitless card to watch films at any time of day. You can also use Limitless for Silver Screenings and Screen Unseen films. You have to pay an extra £1 to upgrade to Premier seats.
    Sadly, you can only use one Limitless card per booking at the moment. If you want to book seats for three Limitless members you would have to book one at a time. This is pretty frustrating. I am hoping that Odeon will address this issue in the near future.
    I hope that you enjoy your membership!

  • #18

    Cancel (Monday, 28 November 2016 12:57)

    Its really stupid i cant cancel my limitless card since i cant be asked watching movies anymore and i cant afford it my card will not get cancelled uptill i got proof of loosing my job pathetic

  • #19

    Jane (Monday, 28 November 2016 14:55)

    Hi there, I am sorry that you have had this experience. I'm guessing you have already spoken to Odeon's customer service (their number is 0333 004 4411)? I do hope that things get resolved for you.

  • #20

    Guess Who? (Saturday, 17 December 2016 00:06)

    I think the idea is great, just a tad expensive and kind of forces you to watch films you don't particularly want to watch, but you will do simply because you have the card. I guess in hindsight, it does work in ones favour because you don't have to worry about buying your ticket and waiting in queues etc, or am I wrong and you still need to go to a ticket booth and present your card and go through all that? I kind of assumed you could show your card and they print the voucher off, the self serve machines are so slow that it borderlines pointless in Leicester's ODEON! As well as that, there's very few kiosks, so at peak times you'll be waiting ages to buy your tickets deeming the Limitless card pointless too?

  • #21

    Jane (Tuesday, 20 December 2016 10:58)

    Hi, I wouldn't recommend Limitless unless you usually watch two movies per month at the cinema over the course of a year. If you do, it makes financial sense. However, I appreciate that the membership might not be appropriate for everyone. You do still have to book your tickets in the normal way - I usually book online to save time. I love that Limitless allows me the freedom to see films on the big screen that I might not otherwise have chosen to watch. Again, Odeon Limitless may not be for everyone but it totally works for me :)

  • #22

    Fred (Friday, 30 December 2016 01:13)

    Can you collect tickets booked online from the ATMs as normal or do you have to queue up to show your card to someone to get tickets?

  • #23

    Jane (Friday, 30 December 2016 12:33)

    Hi Fred,
    You can collect your tickets from the machines as normal. Your Limitless ticket will have a 'Limitless' heading on it and you may then have to show your card when your tickets are checked.
    I hope this helps! Jane

  • #24

    Fred (Friday, 30 December 2016 23:55)

    Thanks Jane, so you can collect tickets from ATMs but you can't book the tickets using it. I just wanted to know what differences there are in booking and collecting tickets using Limitless instead of a Credit/Debit card.

  • #25

    Jane (Wednesday, 04 January 2017 12:40)

    Hi Fred, You can certainly collect Limitless tickets from the ATMs. I have never booked tickets using these machines so am not sure how this works with Limitless. Am going to check this out today - great question! Happy New Year!

  • #26

    Dee (Tuesday, 10 January 2017 22:34)


    I have signed up to a subscription outside of London however I am planning on moving there in a few months time. Would I be able to change my membership to include London central cinemas as well?

  • #27

    Jane (Saturday, 14 January 2017 13:37)

    Hi Fred,
    I have an answer for you - sorry about the delay! While you can collect pre-booked tickets from the Odeon ATMs, you cannot book directly from these machines.
    Just let me know if you have any other questions!
    Best regards, Jane

  • #28

    Jane (Saturday, 14 January 2017 13:42)

    Hi Dee,
    Thanks for stopping by! Great question... I asked Odeon and, unfortunately, you cannot upgrade. I am really sorry about that... seems strange to me that they can't upgrade your membership. Might be worth a call to their head office as Limitless is so new they might change their minds.
    Let me know how you get on :)
    Best regards, Jane

  • #29

    Yvette (Monday, 16 January 2017 07:11)

    What does that apply for kids 8 years old?? If you join??

  • #30

    Jane (Monday, 16 January 2017 09:36)

    Hi Yvette, Odeon states that, generally, you must be 16 or over to join Limitless. If you are 13 -15, you can join Limitless via a gift membership, but you must obtain consent from a parent or guardian before joining, and ask them to help you through the joining process.
    I realise that this does not help you with your eight year old. I do wonder, however, if a family or child Limitless might be something that Odeon might consider in the future.
    Thank you for stopping by!
    Best regards, Jane

  • #31

    Anna (Monday, 16 January 2017 22:30)

    If me and my partner both got a limitless membership, would we still be able to book seats together?

  • #32

    Jane (Tuesday, 17 January 2017)

    Hi Anna,
    I hope that you are well. Now this is where Limitless is a bit of a pain at the moment. In order to sit together you would need to make two separate online bookings. It's not ideal. However, I wouldn't be surprised if this changes in the future to allow us to use multiple Limitless memberships in one booking. Fingers crossed!

  • #33

    Graeme (Saturday, 28 January 2017 19:43)

    I wish i had read these comments before i joined, does Odeon act on feedback and customer comments as i can see that many customers have complained about not being able to book two tickets for limitless together and i often take my mother who at 84 doesn't want to sit away from us and i cant book a normal ticket..does anyone at Odeon have an update when this will change as thinking about cancelling my membership already...as its a bit pointless

  • #34

    Jane (Monday, 30 January 2017 13:13)

    Hi Graeme,
    I am so sorry that you are having these issues with Limitless. Odeon tell me that they have lots of plans in the pipeline for Limitless. I wouldn't be surprised if they address these booking issues in some way.

    I appreciate that this does not help you or your mother right now. Fingers crossed that Odeon sort this issue out soon. I will keep you posted of any updates.

  • #35

    ToxiCity (Thursday, 09 February 2017 23:44)

    I guess it's good if you want to watch the same movie twice perhaps? But after reading reviews on this, it seems that the "limitless" card, is quite limited lol. Great article, Jane! Thank you!

  • #36

    Karen (Sunday, 26 February 2017 23:08)

    I signed up for this being a single parent thought it was a great deal as so many films I want to see and could go on a Monday or Friday on my day off whilst my son is at school. Little did I no that your films don't start until 12 or 12:15 on them days so wouldn't finish in time to collect from school. Why aren't there any films on earlier. Not happy at all �

  • #37

    Jane (Monday, 27 February 2017 13:44)

    Hi Karen, I am sorry that Limitless has not worked out for you. How long have you been a member? If you cancel within 14 days Odeon will give you a refund minus the days you have been a member. It is trickier if you have been a member for more than two weeks. Perhaps give Odeon's customer service a call? (0333 004 4411)

  • #38

    James (Saturday, 18 March 2017 02:03)

    Having been a cineworld member for around 5 years we have switched to Odeon due to it being slightly closer following a house move.....BIG mistake..like so many comments on here you cannot make group booking.with your limitless card...this is after more than a year following BIG IMPROVEMENTS IN THE PIPELINE...joke, you don't get 20% of food and drink either... (cineworld even lets you have this at the bar)
    And pretty much had one of the worse experiences in any cinema, if you have the option I would definitely recommend cineworld unlimited card. Only 1 thing that odeon does pip cineworld to and that's the Nachos, although nearly twice as expensive without the discount! Don't bother...

  • #39

    Jane (Monday, 20 March 2017 12:02)

    Hi James,
    Thank you for taking the time to leave your thoughts on Odeon Limitless. I don't have a Cineworld cinema near me so I am very interested in the comparison between the two memberships. I agree that the group booking issue is extremely frustrating. A solution to this problem can't come quick enough.
    Also sorry to hear that you had a bad cinema experience. Did you let Odeon know? I have always found them to be really helpful.

  • #40

    Kizza@ (Monday, 27 March 2017 03:01)

    Never heard so much whinging. Odeon Limitless is a great deal if you go to the cinema a lot. The Odeon app is too glitchy, so use the desktop or mobile site to book Limitless tickets.

  • #41

    Jane (Monday, 27 March 2017 11:26)

    Hi Kizza,
    Thanks for your comment! I love my Odeon Limitless card. While I appreciate that it has some issues, it certainly works for me and has saved me so much money!!

  • #42

    Roslyn lewis (Friday, 07 April 2017 15:00)

    I've signed up to limitless on Wednesday.. but haven't had no confirmation on my email.. how long does it take

  • #43

    Simon (Tuesday, 18 April 2017 11:07)

    I was thinking about signing for Limitless, but after a quick Google search and a live chat on Odeon's website. They confirmed that you can't use Limitless with a Meerkat Movies code.

  • #44

    Jane (Thursday, 20 April 2017 11:36)

    Hi Simon, thank you for that clarification. There are certainly some limitations to Limitless. I still wouldn't be without my card, however!

  • #45

    lewis (Monday, 29 May 2017 18:50)

    does limitless allow you to take more than 1 person for free ?

  • #46

    Jane (Monday, 29 May 2017 23:48)

    Hi Lewis,
    Sadly no... your Limitless card only allows you to book tickets for yourself - everyone else has to pay as normal.
    Thanks for stopping by!

  • #47

    Derek (Saturday, 03 June 2017 20:02)

    Well... before I read all the comments before this, I "was" very interested in taking on this membership. But until they fix the ability to book seats together and allow some kind of discount towards food and drink, I'm going to hold off... Maybe in 5 years when they finally take direction on the issues "we" as the customers require addressed I'll happily take a membership up for me and the wife. Hopefully I'll still be alive :)

  • #48

    Michael (Thursday, 08 June 2017 21:57)

    I go to my local cinema all the time,

    i been reading up on limitless, and i see the word book all the time..
    I am so use to just passing my local cinema, see what on, and go in and buy my ticket at the counter..
    can i still do this with limitless, just show the card when i step up to the counter when I say what film and time i want.. i like to go during the day...

  • #49

    Jane (Thursday, 08 June 2017 22:21)

    Dear Derek,
    So sorry not to have replied to your message... I agree, the inability to book seats together is a real problem. It is not insurmountable but is still a significant pain. My guess is that Odeon will do something to address this soon. Will keep you posted!
    With regards discounts off food... they do offer that. Every month there is a different "member exclusive" deal. This month it is 10% off all food and drink. Would that tempt you?
    Thanks for stopping by! Jane

  • #50

    Jane (Thursday, 08 June 2017 22:24)

    Hi Micheal,
    Yes you can definitely do that... I do that all the time too! Just pop in whenever you fancy, show your Limitless card and they'll give you a ticket. If you visit your cinema over twice a month you will soon seen the financial benefit! Let me know if you decide to go for it! Jane :)

  • #51

    pricilla disilva (Friday, 07 July 2017 23:13)


  • #52

    Jane (Thursday, 13 July 2017 10:36)

    Hi Pricilla,
    It costs an extra £5 for an IMAX film (apart from BFI Imax screenings which are not included). 3D is an extra £2.
    Hope this helps!
    Jane :)

  • #53

    Liz (Tuesday, 08 August 2017 04:13)

    I would be tempted to join limitless if you could bring a friend or have a reasonable rate for a joint membership, how often does someone go to the cinema ALONE.....to me this would make you more money if you done a membership to include a guest for like £250 you'd probably sell more !

  • #54

    Jane (Tuesday, 08 August 2017 16:51)

    Hi Liz,
    Thanks for stopping by! I agree that it would make a lot of sense if it was easier to secure multiple Limitless seats in one booking. Also a family/group subscription would be very tempting!

  • #55

    John (Friday, 11 August 2017 22:15)

    I cancelled my membership months ago as I was not using it enough, so my direct debit as ended. But on my odeon account it still shows when I book tickets it still says I'm a limitless member and I can still use the option to get the ticket as a limitless member.

  • #56

    Jane (Saturday, 12 August 2017 17:47)

    Hi John,
    That is strange. If you are concerned about it at all, I would contact Odeon customer services.
    Thanks for stopping by!

  • #57

    Sasha (Monday, 14 August 2017 22:34)

    How do you collect Limitless tickets via ticket machines? I went and inserted my bank card but the machine said there were no bookings on my card. I had to go to the till instead. Am I doing it wrong?

  • #58

    Jane (Tuesday, 15 August 2017 19:28)

    Hi Sasha,
    This has happened to me too! If you are only collecting a Limitless ticket, the machine won't register your booking via your bank card. In some machines you can use your Limitless card instead and it will give you your ticket. Otherwise, you do have to go to the till.
    Hope that helps and thanks for stopping by!

  • #59

    Keron (Monday, 18 September 2017 09:51)

    Is there any news on group bookings ? Me and my partner are thinking about getting limitless as we go to the odeon kids every week and also stop by to watch afew films. How does limitless affect premier club ? I have been a club member for the good side of 7 years ?

  • #60

    Jane (Wednesday, 20 September 2017 11:07)

    Hi Keron,
    Sadly, no news as yet. I will ask Odeon if they have any updates and let you know because the membership is crying out for a way to make group (or even two!) Limitless bookings.
    Regarding your Premier Club membership, you do not accrue points on Limitless bookings but if you make a booking using both Limitless and 'ordinary' seats you will get your points for the non-Limitless part of your booking.
    I hope this makes sense!
    Thanks for stopping by, Jane

  • #61

    Jess (Tuesday, 03 October 2017 13:36)

    Hi just wondered if you plan on seeing the same film more than once is this possible?
    Or can you only see it once? Many thanks :-)

  • #62

    Jane (Tuesday, 03 October 2017 14:27)

    Hi Jess,
    Thank you for stopping by. With Limitless you can see as many films as you want and as many times as you want. In fact, I do this all the time! :)

  • #63

    Rowena (Tuesday, 17 October 2017 20:50)

    My limitless is coming to an end do I have to do anything or will it just carry on? Also will my old card still work or will I need a new one if I renew?

  • #64

    Jane (Thursday, 19 October 2017 21:04)

    Hi Rowena!
    I hope you are well. When my card expired, Odeon sent me an email with details about how to renew my membership. This was then updated on my existing card.
    Have you enjoyed Limitless?
    Take care, Jane

  • #65

    AP (Sunday, 22 October 2017 16:28)

    My wife and I have signed up to this - the maths are pretty simple - if you go, on average, a couple of times a month it is worth doing.

    Not being able to book more than 1 limitless seat on one booking is massively annoying - we tend to have two browser windows open and book simultaneously - clunky!

  • #66

    Amy (Thursday, 26 October 2017 00:01)

    Thinking about getting Limitless but was wondering how much extra I would need to pay to sit in a recliner seat? Also is there a permanent discount on food with limitless or is it only as and when they offer it?

  • #67

    Jane (Monday, 30 October 2017 10:38)

    Hi AP and Amy,

    Thank you for stopping by!

    AP, I completely agree with you re Limitless. It makes such financial sense if you go to the cinema around twice a month. However, I also get frustrated by the fact that I cannot book two Limitless seats together easily. I also find the fact that you can only book two Limitless tickets in advance tricky... would love to book more!

    Hi Amy, interesting question.... I don't have recliner seats in my cinema. Do they class these as Premier seats? If so, you would have to pay £1 extra per seat.

    Meanwhile, the food discount varies from month to month. Odeon send Limitless members an email alerting them to future offers. Some months are better for me than others I have to admit!

    I hope that this is helpful. Let me know how you get on if you decided to go Limitless!

  • #68

    Tiffany (Friday, 03 November 2017 18:25)

    all i want know before going ahead with this is CAN YOU USE THIS FOR ATLEAST TWO PERSON FOR ONE SCREENING?? EACH TIME I WE WANT TO GO??

  • #69

    Grant (Friday, 03 November 2017)

    I want the direct debit to come out of my credit card but it is not letting me do this

  • #70

    Jane (Saturday, 04 November 2017 13:36)

    Hi Grant... I think that you can only pay the first month of your Limitless membership with a credit card. Then I believe that you have to set up a direct debit via your bank account. If you have any problems, I would suggest you give Odeon's Limitless customer service number a call 0333 004 4411.
    Let me know how you get on!
    Best regards, Jane

  • #71

    Jane (Saturday, 04 November 2017 13:45)

    (Friday, 03 November 2017 18:25)
    all i want know before going ahead with this is CAN YOU USE THIS FOR ATLEAST TWO PERSON FOR ONE SCREENING?? EACH TIME I WE WANT TO GO??

    Hi Tiffany,
    Thank you for stopping by! Limitless is a membership for one person (you get a membership card with your name and photo on it). If you wanted to book via Limitless for two people for a screening you would need two Limitless memberships.
    I should warn you that booking two Limitless seats is a little tricky at the moment. You have to do this in two separate bookings - hoping this will change soon though!
    I hope that this helps.
    Let me know how you get on!
    Best regards, Jane

  • #72

    Amy (Tuesday, 07 November 2017 21:13)

    Hey I got Limitless because I generally go once a week anyway so worth it. Recliner seats aren’t classed as premier so they cost £2.50 to upgrade rather than £1.00 but worth it for a treat now and then. Thanks

  • #73

    Al (Friday, 10 November 2017 18:05)

    I wonder if Limitless members now have to pay extra for the new recliner seats Odeon is introducing in his cinemas ex. Panton Street - to be called Haymarket De Luxe - and Swiss Cottage is going "Recliner-only". May be I have made a mistake renewing my Limitless membership ...

  • #74

    Lesley (Friday, 10 November 2017 18:26)

    Really wish i'd seen the comments before I joined.
    My husband and I both purchased and joined the premier club to collect points.
    Despite booking separately and on separate devices we couldn't get seats next to each other other. First visit we were 3 seats apart and had to ask other customers if they'd kindle move.
    Tried to book again and had the same issue. Spoke to someone on live chat to be told that booking on separate devices is the best way to go but 'it doesn't always work'!
    So Odeon are expecting us to make a 20 mile round trip to book tickets then the same again to actually see the movie. MASSIVE FLAW!!
    We are currently in the process of asking for a refund for both Limitless and Premier Club.

  • #75

    Jake Ryan (Wednesday, 13 December 2017 17:56)

    If you find yourself a bit skint one month, then Harlands, Odeon's billing agents, will charge you £9.99 for every failed payment - up to five times in a month. To be fair, Odeon have waived all the fees in my case as it was down to a banking error - but the late payment charges in the contract are disproportionately severe.

  • #76

    Rebecca (Saturday, 16 December 2017 11:16)

    My subscription is about to end. Does it auto renew or would I need to cancel it? No options on website. Thank you

  • #77

    Jane (Wednesday, 20 December 2017 12:20)

    Hi Rebecca, if you have subscribed on a monthly basis your membership will continue unless you cancel. However, if you paid for a year upfront it will stop unless you pay to carry on. Odeon will email you to give you that option.
    Hope this helps! Jane x

  • #78

    Paul (Friday, 29 December 2017 23:08)

    How do I book two limitless tickets on the App? I can only book mine & not my partners.

  • #79

    Tom (Monday, 08 January 2018 22:45)

    Does limitless include odeon unseen tickets ?

  • #80

    Jane (Tuesday, 09 January 2018 11:28)

    Hi Paul and Tom,

    Happy New Year! I hope that you are both well.

    Paul, with regards your question, frustratingly you can't (at the moment) book two Limitless seats at once. You have to book your Limitless ticket, come out and log back in as the other Limitless account and book the next ticket. For me, this is one of the main drawbacks of the membership. I do hope that Odeon makes it easier for us soon!

    Tom, yes Limitless includes Odeon Screen Unseen. Enjoy!

    I hope that this helps :)


  • #81

    Jackie (Wednesday, 14 February 2018 01:23)

    I have just joined Linitless in February and its great, i dont know why people are so upset. You can see as much as you like, ive seen Black Panther twice today lol i loved the movie.....

  • #82

    Anna Parry (Friday, 23 February 2018 15:41)

    It's a great facility, if you just want to turn up at the cinema and hope there are seats available for the film you wish to see. However, I have attempted several times to book online using it without success. Whenever you get through to the payment screen there is no option to put in your Limitless card and nor are you prompted to do so at any other point in the process.
    Very disappointed.

  • #83

    Jane (Sunday, 25 February 2018 16:59)

    Hi Anna, I am sorry that you have had problems booking online. I do sometimes find the Odeon website to be glitchy. Have you signed in to the Odeon website with your Limitless membership number? If you have, I would give Odeon a call to see if they can help you... apart from occasional problems, I don't have any problems booking online (or via the mobile app) and using my Limitless. Do let me know how you get on :)

  • #84

    Rachel (Tuesday, 27 February 2018 01:26)

    Hi I was just wondering. How long did it take for your card to arrive in the post. I started my membership at the beginning of the month and my card still hasn’t turned up. I’m fine using the temporary one at the moment but I was just curious.

  • #85

    Jane (Wednesday, 28 February 2018 15:22)

    Hi Rachel, I think my card took a couple of weeks to come. It seems odd that yours hasn’t arrived. Perhaps give Odeon a call? Their number is 0333 006 7777. I hope that you get your card soon!

  • #86

    Maria (Sunday, 08 April 2018 20:43)

    I am wondering if you can use the limitless card in an Odeon Luxe cinema?

  • #87

    Hannah (Saturday, 21 April 2018 09:31)

    Really appreciate all this info! I'm definitely going to be signing up. I was just wondering though, how much extra is it to see a movie with ISENSE ? Is it the same as IMAX?

  • #88

    Hannah (Saturday, 21 April 2018 09:43)

    Also, does it have to be a digital photo used for the card? Or is there a way I can send off a passport photo?

  • #89

    Dan (Sunday, 22 April 2018 22:10)

    So I’ve been reading comments from January and March 2017. There have been a lot of comments in regards to being unable to book next to one another with another limitless holder. Despite the numerous replies of ‘I imagine this is going to be fixed soon’, it’s now April 2018 and you still can’t do it. Having recently taken out a limitless membership with my partner I find it laughable how this hasn’t been fixed yet, how hard can it possibly be to allow you to sit next to each other, even if you’re booking on two separate devices. Finally no, I do not want to hear that there is a 14 day cancellation period since I visit the cinema most weekends and want to save the money.

  • #90

    Anna (Monday, 23 April 2018 19:34)

    I have had my card since Christmas, and it has definitely proved value for money. The only problem I have with it is I haven’t discovered a way yet of pre booking a ticket online. I go through the process for my local cinema but when I get to the payment screen, there is never an option to use my limitless card. I have been through the process several times and scrutinised the screens very carefully. At no point have I found an option that allows you to use the limitless card. Has anyone else had any success with this. And if so how?

  • #91

    Fraser (Tuesday, 24 April 2018 09:02)

    Anna - there ought to be a blue "Use Limitless" link next to the ticket price on the very last screen. Also on each screen of the booking process there should be a full-width bar with the header "As you're a Limitless member... ", along with a picture of the Limitless card and some instructions - if you're not seeing this, it may be that you're not logged in with the correct details... when I joined Limitless I had to log out of my old account and log in with my Limitless account details. Hope that helps!

  • #92

    Jane (Tuesday, 24 April 2018 11:22)

    Hi there,
    Thank you Maria, Hannah, Dan, Anna and Fraser for your comments. So sorry that it has taken me this long to reply. I'll address each query in turn if that's okay...

    Hi Maria, Odeon Luxe is included in Limitless - no extra to pay :)

    Hi Hannah, so glad that you have found this post useful. Yes, like IMAX you have to pay a little extra (the exact amount varies) for ISENSE. Meanwhile, I believe that you have to send a digital photo. They then pop this on your Limitless membership card.

    Hi Dan, I do feel your frustation. I do not work for Odeon so cannot predict if and when things will change but I really hope that they do... I will pass your comments over, however. Fingers crossed!

    Hi Fraser, thank you so much for helping Anna! I hope that you don't have any more problems Anna, just let us know if you do :)

    Thank you for reading everyone!

  • #93

    Phil (Saturday, 12 May 2018 20:09)

    Can you get a limitless family membership? I would looking for 2 adults and 2 children.

  • #94

    Ammar (Tuesday, 15 May 2018 01:03)

    They don’t do family memberships. Just individual ones.

  • #95

    Jane (Tuesday, 15 May 2018 08:06)

    Thank you so much for answering Phil’s excellent question Ammar. They should definitely do family / children’s Limitless memberships shouldn’t they. I would sign up for that!

  • #96

    Siobhan (Tuesday, 05 June 2018 00:26)

    Please,please bring us a family or kids membership, it would save families lots of pennies and super increase your sign ups. Pretty please odeon �‍�‍�‍�

  • #97

    Kat (Tuesday, 05 June 2018 23:44)

    Hi Jane. I just wanted to leave a quick comment to say thank you for this article and for the way you manage this page, it has helped me so much in terms of deciding whether to take the plunge and join and it has settled the queries I’ve had in my mind with your answers and with all the feedback that people have provided and while it does seem the issue of not being able to book seats together, it is merely a frustration and not the end of the world, and definitely makes financial sense if you are a cinema lover and go often, or if would like to go more often but don’t want to go more often than you are currently. Tickets are now 13.75 for an adult so 17.99 a month is definitely saving bucks! Thank you again for all the info and feedback on this page going to hit the payment button! Also please let me know if you would ever like any assistance with answering queries etc :)... Kat

  • #98

    Kat (Wednesday, 06 June 2018 14:50)

    Hello!! So my message made no sense serves me right for posting a comment late at night! Just to correct the fudge up - it should read *if you would like to go more often but don’t necessarily have the means to do so*..... thank you again Jane. Best wishes, Kat

  • #99

    jane (Thursday, 07 June 2018 13:04)

    Hi Siobhan,
    Thanks for stopping by... I agree, it would be amazing to have a children's Limitless card or a family membership. I'll ask Odeon if there's any chance and keep you posted!

  • #100

    Jane (Thursday, 07 June 2018 13:07)

    Hi Kat,
    Thank you so much for your kind message. It all made perfect sense to me :) I am so pleased that this page has helped you - that's made my day! Let me know how you get on with Limitless. I wouldn't be without my card!

  • #101

    Jack (Monday, 11 June 2018 01:19)

    How do I renew my limitless card ?!

  • #102

    Jane (Monday, 11 June 2018 07:59)

    Hi Jack,
    Usually, Odeon will email you to offer you the chance to renew. You can also renew online if you log into your Odeon account. Have you enjoyed Limitless?

  • #103

    Catherine (Friday, 03 August 2018 16:31)

    I love the card. I have watched different type of films that I maybe wouldn't have gone to see had I not Limitless. Obviously there may be some i don't enjoy as much as others, but with Limitless it doesn't seem so bad, better than paying the full price and not enjoying it.

  • #104

    Shannon (Friday, 17 August 2018 02:16)

    If you have limitless do you still have to pay for the cinema tickets or are they free ?

  • #105

    Jane (Saturday, 18 August 2018 00:08)

    Hi Shannon,
    With Limitless you pay a monthly (or, as I do, yearly) fee and you don’t have to pay any more for your standard Odeon ticket. There are some exceptions (see above) but for the most part you won’t have to pay any extra. If you go to the cinema more than twice a month you can certainly make your money back!
    I hope this helps! Take care, Jane x

  • #106

    Carol D (Monday, 20 August 2018 21:24)

    How much extra would i need to pay for Gallery viewings please?

  • #107

    Tee (Friday, 31 August 2018 11:57)

    How much extra is it to watch a film in ISENSE 2D?

  • #108

    Adam Lawrence (Wednesday, 12 September 2018 12:56)

    There are two of us with Limitless Cards yet we have to make two separate bookings in order to see a film, how can we book together?

  • #109

    Jeanette (Tuesday, 18 September 2018 01:04)

    Why don’t I get it deon limitless points on my premier points card?

  • #110

    Jess (Monday, 15 October 2018 14:21)

    I wonder why can’t I just pay let’s say £5 if I want to go to Odeon Camden as I am a member of Limitless for more than a year now. And also if I want to include Central London, you have to change the ID?

  • #111

    Jane (Monday, 15 October 2018 14:40)

    Hi Jess,
    Thanks for reading!
    I see that Odeon does not allow any discounts for Limitless members without a Central London membership if they want to see a film in one of these Central London cinemas. It would be lovely if they did!
    I believe that you would have to contact Odeon Customer Services to see if you could change your membership to include those cinemas. Do let me know how you get on :)

  • #112

    Kim (Wednesday, 24 October 2018 20:51)

    Hi can you upgrade to gallery view when you are a memeber of limitless ? If so what is the cost of this ?

  • #113

    Tessa (Monday, 05 November 2018 16:20)

    Hi Jane, as I am moving away from a local Cineworld to a 'local' Odeon I am thinking of getting a Limitless card. I LOVE my Cineworld Unlimited and wanted to know if a Limitless card gives you the possibility of having cheaper 'Event' tickets and also, are there Limitless Screenings (or Secret Screenings) for members to have a preview of coming films? These are all things that I have enjoyed with an Unlimited card and could be the deciding factor about whether I renew with Cineworld (and have to travel) or go for a Limitless (within walking distance).

  • #114

    Mrs warmer (Monday, 26 November 2018 13:25)

    My daughter is trying to cancel her limit less card because she can no longer afford it,but she can't until you have proof she no longer works which in some cases can be difficult , but you are quite happy for people to get in debt , your customer service are no help.

  • #115

    Jane (Tuesday, 27 November 2018 15:08)

    Hi Kim and Tessa,

    I am not sure about Gallery tickets... I'll find out :)
    Meanwhile, yes Odeon does do regular secret screenings (called Screen Unseen). The last one was Boots Riley's Sorry To Bother You.

    Let me know what you think of Limitless!

    Thank you for stopping by! Jane x

  • #116

    Jane (Tuesday, 27 November 2018 15:12)

    Dear Mrs Warmer,

    Thank you for your message. I am very sorry to hear that your daughter is having trouble canceling her Limitless card. I am not affiliated to Odeon so unfortunately cannot help with this - I would suggest trying again with customer service? I do hope that things are sorted out soon.

  • #117

    Ross (Monday, 03 December 2018 22:00)

    can i use limitless at screen 15 in kingston?

  • #118

    Jacco (Monday, 17 December 2018 18:13)

    Couple of months in, and my experience so far is so-so. Booking system can be messy, a film I could book at one moment (but then didn't get processed due to an unspecified error) suddenly can't be booked anymore. Not a singular occurence either. If it does work, it is great though. Also very disappointed with the fact that so many films I wanted to see don't run in my local cinema (Crewe). Had I realised this I probably wouldn't have signed up.

  • #119

    Julie (Wednesday, 02 January 2019 14:10)

    Have Odeon sorted out booking two limitless seats in one transaction yet?

    My husband and I both have limitless cards and sometimes we find it difficult to sit together as we have to book online separately............

    Cineworld have managed it for years!

  • #120

    Jane (Wednesday, 02 January 2019 14:18)

    Hi Julie,
    Happy New Year!
    Sadly no... nothing has changed, which is frustrating. How does Cineworld manage on its site? There has to be an easier way to book!

  • #121

    PAULA Sweeney (Tuesday, 29 January 2019 23:27)

    Can you confirm if the limitless membership card allows you to book luxe cinemas in Glasgow with no extra charge ? Before I join I would like clarification on this

  • #122

    Sara (Sunday, 03 February 2019 18:44)

    Sort out your booking system !
    I was a Cineworld customer and decided to come to Odeon after the lovely refurbishment. I am very disappointed and I am thinking of going back to Cineworld due to having to book 2 limitless tickets separately. It’s so frustrating, my husband And I both have limitless cards and find it extremely difficult to book two seats together. Once I’ve booked one ticket and logged out, then logged in to book another, the seat has gone ! What a shambles !
    Never had this problem with Cineworld. Another problem I’ve had is people messing about in the screen and sitting in other people’s pre booked seats. The staff can’t do anything about it, Cineworld does not put up with any of this kind of behaviour and people not behaving properly are either told to leave or sit in the correct seat.

  • #123

    Paul (Friday, 22 February 2019 23:54)

    Hi. I’ve bought a limitless membership with my hubby. I get a discount via my work so we got a third off the yearly cost. Even better savings! I doubt the booking separately issue will ever be solved, given it’s now 3 years since you started this blog thread! It’s no biggie for us. We go to our local Odeon Luxe and have never had to sit apart. One thing I noticed was that I used the app and website to book central London tickets and it lets us get them on limitless! Even though we have outside London cards. We didn’t go through with the booking past the basket stage. As no one has checked for our cards when we go into a screening so far in 8 movies, I’m wondering:- has anyone else ever booked for central London with an outside London card? And how did you get on?

  • #124

    Jack (Saturday, 25 May 2019 15:04)

    Any news on the multiple limitless cards in one booking issue? It's crazy that people have been asking for years. I'm now locked in with Odeon for a year when I would have gone with Cineworld if I'd known about the group booking issue. Really frustrating, especially since it's been flagged so many times!



  • #125

    Abbey (Thursday, 30 May 2019 13:22)

    Hi, is there anyway you could have a shorter membership of possibly two months

  • #126

    karen hartshorn (Sunday, 23 June 2019 21:13)

    It sounds good but I generally go the cinema as a family.I would like to see a family discount package

  • #127

    Shannon (Wednesday, 17 July 2019 19:06)

    So if I buy this limitless card can I bring my family along to watch movies for free (unless we want to upgrade)

  • #128

    Jane (Thursday, 18 July 2019 02:42)

    Hi Shannon,
    Your Limitless membership is only for your ticket. Odeon doesn’t have a family pass (or kids limitless) as yet. Fingers crossed for the future!

  • #129

    Kellie (Thursday, 26 September 2019 12:08)


    Can you see new release movies on the day the are actually released?
    And can you see the same movie more than once without paying an extra fee?

  • #130

    Jane (Thursday, 26 September 2019 12:22)

    Hi Kellie,
    Yes you can see the movies on their release date... no restrictions there. Meanwhile, you can see the same movie as many times as you would like! However, I think you can only book two screenings online in advance.
    Hope this helps!
    Thanks, Jane :)

  • #131

    Margaret Weston (Monday, 11 November 2019 12:31)

    Beginning to wish I hadn’t joined.
    My partner and I both joined. Trying to book seats together is ridiculously hard. Have to log in separately, and hold your breath that someone else doesn’t book the adjacent seat.
    Surely it must be possible to have a screen where you enter both limitless membership numbers and book seats together. Won’t be cancelling membership if this doesn’t get sorted.

  • #132

    Martin (Saturday, 16 November 2019 04:29)

    I joined Limitless in 2016 soon after it started and paid for a year’s membership up front. My local cinema is Uxbridge. I didn’t renew after my membership expired, because the ticket collection system was so cumbersome. I could book online, but couldn’t collect my ticket from the ATM at the cinema. Instead I had to queue up at the ice cream counter (yes, really!) and wait to get a ticket printed. Half the time the staff didn’t have a clue what they were doing and had to “get the manager” - who of course was nowhere to be found. Quite a few times I missed the start of a film because of these delays.
    Can anybody confirm if ticket collection has improved? I might consider rejoining if I can book online and simply go to the ATM when I arrive at the cinema, press a button and get my ticket.

  • #133

    Miguel González (Friday, 22 November 2019 08:37)

    Hi I have plans to swap from Cineworld to odeon how much is the fee for imax ,3D , sense and other special screening
    Thank you

  • #134

    Alex (Wednesday, 01 January 2020 19:29)

    If you buy a card, can I bring my own family with me as well

  • #135

    Nick (Sunday, 05 January 2020 09:57)

    Hi Rob, you may want to check at your local Odeon but, at mine, glasses cost an extra £1 and 3D is an extra £2.

    IMAX cost around £5 extra (apart from BFI Imax screenings which not included).
    Hi. My wife and I are considering signing up to limitless, but nowhere, o Odeon webpages, can I find the additional costs for 3d, IMAX and ISENSE. I have found on the page the answer to two of these, but am still looking for the ISENSE additional cost. I'm also confused by the ISENSE thing. We went to see Frozen 2 recently. Looking on the website for our local cinema, my wife saw that this film, for Monday next week, was tagged as an ISENSE movie. Today I looked, for the same day, and it was not.tagged as ISENSE How can that be?

  • #136

    Allan davidson (Sunday, 05 January 2020 12:31)

    Given the membership for Xmas but been unable to book a single ticket!! The online booking gives no reference to limitless membership. What a shambles!! Never should have launched limitless until it was customer friendly

  • #137

    William Montgomery (Thursday, 09 January 2020 20:59)

    This is a shambles. We have four limitless memberships and we can't book together. I want a refund. Your company is a national disgrace.

  • #138

    Jane (Friday, 10 January 2020 09:24)

    Hi Allan,
    I would contact Odeon customer services... they should be able to get you all logged in and from there you can select the Limitless option for booking. Hope that you can get this sorted very soon... must be so frustrating.

    Hi William, I do agree that Odeon should make this easier. It is the number one complaint about Limitless I think. Sadly, Odeon is not my company but I do hope that this can get sorted soon. Fingers crossed :)

  • #139

    Tom (Thursday, 30 January 2020 14:45)

    I am trying to book two tickets at the Odeon Haymarket Luxe. There is nowhere in the booking system that allows me to indicate that I have a Limitless Card before I pay. This is not the first time I have had this problem. How do I proceed?

  • #140

    Laura Behan (Sunday, 09 February 2020 20:01)

    I have a family of 6 I was told when I enquires about this me and my children could go the cinema and only pay for food and drinks as the pass would unclude us all now I’m unsure that is the case ?

  • #141

    Razz (Friday, 03 July 2020 01:23)

    I have forgot my old email address for my limitless login and therefore stuck on how I can book tickets. I have my limitless card with photo on (obviously) lol, I am wondering can I just go to an odeon cinema on the day that I want to watch a film and get my ticket in cinema? Thanks

  • #142

    Joe (Monday, 03 August 2020 17:59)

    I have always used my limitless for morning films and haven't been since the lockdown started. I can't see any silver cinema or other early films listed, in fact, I am finding it difficult to find any film listed. Also when I can go is it still possible to get my ticket in the cinema.

  • #143

    Steph (Wednesday, 02 September 2020 22:28)

    Is there any restrictions that you have to use your card for? Ie could we go on an evening anytime or during the day if off work? We go to the cinema up to 6/7 times a month so think it would generally save us money in this case?!
    Also if we wanted to go to our local odeon with the gallery viewing and fancied a treat does anyone know how much it is to upgrade tickets to gallery viewings?

  • #144

    Penny (Thursday, 03 September 2020 00:54)

    My friend and myself have bought limitless membership. How do we go about booking online to watch a film together. When trying it will only allow one limitless membership number. If we book separate under The current conditions, we would have two seats between us